As per the CLCAU Developer Guidelines Version 1.8, below is a list of agreed values acceptable for the Referal From Field. Please note that this field must ONLY contain a choice of one of the these values in order for the sync to CLASS to be successful.
| Referral From - Allowed Values |
| Aboriginal Legal Aid (CLSP) |
| Aboriginal Legal Aid (non-CLSP) |
| Administrative decisions tribunals |
| Authorised Review for Client |
| Authorised Review for Department |
| Authorised Review Unknown |
| Centrelink (including Family Assistance Offices) |
| Child support |
| Child Support Agency |
| Community justice centre |
| Community Legal service Other |
| Community Support other (eg youth worker, disability worker etc) |
| Community support service |
| Consumer affairs/fair trading department |
| Consumer/credit/commercial tribunal |
| Counselling service (non-financial), eg relationships, grief counseling etc) |
| Court support |
| Court/Tribunal |
| Disability Discrimination Act |
| Dispute resolution Other |
| Dispute resolution service |
| Domestic violence support service |
| Education eg school, university, educator) |
| Environmental defenders |
| Family Court |
| Family court counselling/mediation service |
| Family dispute resolution service |
| Family relationship centre |
| Family support service |
| Family violence prevention legal service |
| Federal Court for Client |
| Federal Court for Department |
| Federal Court Unknown |
| Federal courts |
| Federal/State parliamentarian |
| Federal/State politician |
| Fee paying service |
| Financial (including financial counselling) |
| Financial counselling service |
| Generalist - CLSP |
| Generalist - credit and debt |
| Generalist - DVAS |
| Generalist - immigration |
| Generalist - tenancy |
| Government department/authority other |
| Government Other |
| Health (eg doctor, nurse, paramedic, alcohol and drug counsellor etc) |
| Health service |
| Health/community services department |
| Housing |
| Housing department/authority |
| Housing service |
| Human Rights/Equal Opportunity Commissions, tribunals etc |
| Indigenous legal assistance service |
| Industry customer dispute resolution scheme |
| Law Society (CLSP) |
| Law Society (non-CLSP) |
| Legal Aid Commission |
| Local government |
| Mediator/mediation centre |
| Mental health service |
| No Referral |
| Not applicable - no referral |
| Ombudsman |
| Original Decision Unknown |
| Other |
| Other Legal Assistance Service |
| Other referrals |
| Police |
| Private company (eg insurance, bank etc) |
| Private legal practitioner |
| Pro bono (CLSP) |
| Pro bono (non-CLSP) |
| Regional Law Hotline |
| Residential tenancy etc tribunal |
| Self/friend/relative/neighbour |
| Social security appeals tribunal |
| SSAT for Client |
| SSAT for Department |
| SSAT Unknown |
| State/Territory courts |
| Trade union |
| Tribunals Other |
| Unknown |
| Welfare rights |
| Women's |
| Youth |